Business Development Director Job Responsibilities:

• Build relationships with key hotel and motel stakeholders via digital and in-person meetings
• Identify and develop new business opportunities.
• Build relationships with customers, suppliers, distributors, partners, and vendors.
• Evaluate existing partnerships and sales efforts with an eye toward building on what works and changing what doesn’t.
• Manage key client relationships and work to build new ones.
• Manage event and meeting sales leads including distribution to Surrey accommodation providers through Simpleview CRM.
• Review agency marketing results and communications.
• Attend key industry trade & convention shows and represent Surrey’s accommodation sector.
• Lead sales, marketing, customer-service, and client relationship management teams.
• Develop and strengthen internal and external relationships that will lead to increased lead generation and market share.
• Manage relationships with external partners including City of Surrey and Discover Surrey.
• Assist in development of key performance indicators measurement system.
• Assist in annual MRDT reporting and strategic planning.
• Visit membership and create a value added relationship.
• Track emerging markets and trends.
• Foster and work to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions.
• Identify and recommend new services.
• Refine and further improve the structure of member and stakeholder engagements.
• Propose and help develop strategies to best support Surrey’s accommodation sector.
• Help to shape the Association’s long-term objectives and determine plans for how to meet them.
• Research and identify new markets.
• Provide advice on product development and distribution and promotion strategies.
• Identify sponsorship opportunities, including nonprofit engagement.
• Travel to vendor locations, distribution centers, and other locations.
• Fulfill requests for proposals (RFPs) from potential partners and customers.
• Help direct development of customer-facing web platforms and digital experiences.

Business Development Director Qualifications/Skills:

• 4-5 years’ sales or marketing experience in tourism and/or accommodation sectors
• 3-5 years’ supervisory of management experience
• Bachelor’s degree in business administration, marketing, or related field, MBA and asset
• Self-motivated and able to achieve both short-term and long-term results with minimal oversight.
• Experience managing multiple stakeholders
• Sales/business development experience
• Relationship management
• Leadership, management, and mentoring skills
• Strategic planning skills
• Knowledge of product and sector to help build the Surrey brand.
• Financial and business acumen
• Responsible for delivering projects on time by adhering to deadlines
• Excellent presentation and communication skills
• Experience working with Destination Management Organizations or Civic Government
• Effective organizational skills, ability to multitask
• Experience with Simpleview or CVent
• Valid Driver’s license and vehicle to meet with clients
• Negotiation skills
• Familiarity with technology and platforms used in the field
• Research and analytical skills
• Interpersonal and customer-service skills
• Big-picture thinking
• Lead generation and management experience
• Fast learner
• Enthusiasm and sincerity
• This position may extend to a permanent position at end of contract

Job Type: Fixed term contract

Contract length: 11 months (strong probability this is extended into a permanent position)

Salary: $75,000.00-$90,000.00 per year

Ability to commute/relocate:

• Surrey, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s Degree (preferred)

Work Location: Hybrid remote in Surrey, BC

Application deadline: 2023-03-31