Privacy Policy

Introduction

Welcome to the Surrey Hotel Motel Association (SHMA) website. Your privacy is of utmost importance to us. This privacy policy outlines the types of personal information we collect, how we use, disclose, and protect that information, and your rights regarding your personal data. By using our website, you agree to the terms of this privacy policy.

Information We Collect

Personal Information

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other login credentials.
  Financial Information: Payment information for membership fees.
• Usage Data: Information about how you use our website, including your IP address, browser type, access times, pages viewed, and the website you visited before our site.
• Membership Data: Information related to your membership, such as revenue, occupancy rates, and other business metrics.

Non-Personal Information

We may also collect non-personal information that does not identify you directly. This includes aggregated data such as website usage statistics.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To operate and maintain our website, process transactions, and provide the services you request.
• To Improve Our Services: To analyze and improve our website’s functionality, user experience, and offerings.
• To Communicate With You: To send you information about your account, updates, and promotional materials related to tourism in Surrey, BC.
• To Ensure Security: To protect our website and services from unauthorized access, use, or disclosure.

Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may disclose information to third-party service providers who assist us in operating our website and providing our services.
• Legal Requirements: We may disclose information as required by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Correct Your Information: Request corrections to any inaccurate or incomplete personal information.
• Delete Your Information: Request deletion of your personal information, subject to certain legal exceptions.
• Withdraw Consent: Withdraw your consent to our processing of your personal information at any time, where we rely on your consent.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. Your continued use of the website after any changes indicates your acceptance of the new policy.

Contact Us

If you have any questions about this privacy policy or our practices, please contact us at:

Surrey Hotel Motel Association
Suite 300, 9850 King George Boulevard, Surrey, Canada, V3T 0P9

Email: info@surreyhotelsassociation.com